Author: BBC

BT must issue refunds for failing to provide clear information before people signed up to services from EE & Plusnet, which the firm owns.At least 1.1 million mobile and broadband customers were not given adequate information on the price and length of contracts, as well as fees to end contracts early.Telecoms watchdog Ofcom has fined BT £2.8m and said – in some cases – the firm “deliberately chose” not to comply with the rules.BT has apologised and says it will “implement the remedial actions” required by Ofcom.”We apologise for any inconvenience caused and have taken steps to proactively contact affected…

1 hour agoShyamantha Asokan,BBC News, West MidlandsGettyThe El Dorado festival was due to take place at Eastnor Castle Deer Park, in Herefordshire, on 11-14 JulyA summer music festival has been cancelled because of “a dramatic rise” in the cost of putting it on, organisers say.The El Dorado festival was due to take place at Eastnor Castle Deer Park, in Herefordshire, from 11 to 14 July.The organisers said they were “heartbroken” about calling it off, but to go ahead risked them making “catastrophic losses”.They added that festival-goers’ tickets would be refunded and they hoped the event would return in 2025.The El…

Passenger describes moment turbulence hit Singapore flightMore than 140 travellers and crew members who were onboard a flight hit by severe turbulence landed in Singapore on a relief flight earlier this morning. Passengers onboard SQ321 which was heading from London to Singapore, recounted scenes of “absolute terror”, with one passenger saying he saw a woman with an “awful gash on her head”, and heard another “screaming in agony”.A 73-year-old British man, Geoff Kitchen, died from a suspected heart attack onboard, while several others remain seriously injured.Mr Kitchen is believed to have suffered a heart attack when the plane was hit…

Former Post Office boss Paula Vennells has made three apologies to an inquiry into the Horizon IT scandal.Ms Vennells apologised to sub-postmasters, campaigners, and to the inquiry itself.She is giving three days of evidence where she will be questioned by lawyers to try to find out how much she knew about the scandal.As she apologised, the people at the inquiry, some of whom were sub-postmasters, remained silent, with a few shaking their heads.Wednesday’s hearing marked the first time Ms Vennells has given evidence about the Horizon scandal for almost 10 years. She was chief executive of the Post Office from…

Members of the cast of Emmerdale have praised the show’s impact ahead of its 10,000th episode.The ITV soap, which is filmed in Leeds, first aired on 16 October 1972.It was originally commissioned for just 26 episodes but episode 10,000 will air later.Actor Ash Palmisciano, who plays Emmerdale’s first transgender character, Matty Barton, said: “To play such a current role, it’s amazing and something I always wanted to do.”The 34-year-old, who joined the cast six years ago, told BBC Radio Leeds: “It still feels a bit surreal now.”The show airs six nights a week, pulling in an average audience of 4.1m…

Video shot by a passenger disembarking from the turbulence-hit Singapore Airlines plane shows the cabin in disarray.Items can be seen strewn across the floor, oxygen masks dangle from the ceiling and an overhead panel appears damaged.Read more on this story here Source link

Post Office inquiry live: Ex-boss Paula Vennells sorry for suffering of sub-postmasters – BBC News BreakingBreaking newsClose breaking news SummaryEx-Post Office boss Paula Vennells says she is sorry for the suffering of sub-postmasters who were prosecuted as a result of the faulty Horizon IT systemShe told the inquiry her answers to questions “will be difficult to listen to”It is the first time she has publicly spoken about her role in the scandal for nearly a decadeVennells was chief executive of the Post Office from 2012 to 2019, which included the last few years of the scandalBetween 1999 and 2015, more…

The All Saints singer discusses why it took 20 years to follow up her debut solo album. Source link

Iran’s late President Ebrahim Raisi and seven other people were killed on Sunday in a helicopter crash. Source link

UK inflation latest: UK inflation falls to 2.3% as energy prices cool – BBC News BreakingBreaking newsClose breaking news SummaryUK inflation has fallen to 2.3% – just above the target of 2% – the lowest level in almost three yearsIt means prices are still rising, just at a slower rateEnergy prices are at the heart of the falling inflation rate, as they fell by 27.1% in the year to April”Today marks a major moment for the economy, with inflation back to normal,” says Rishi SunakInflation was running at 3.2% in the year to March 2024 – that was the lowest…