Author: BBC

“Sometimes we get we get caught up in talking about why we need to include people from the North East, or people from working-class backgrounds, for the ‘sake of the arts’, but voices from working-class backgrounds have always enriched culture for the better because they have different stories to tell.”

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The Department for Work and Pensions (DWP), which runs the CMS, did not address the experiences of John Hammond and other individual cases, or explain why in some cases money was taken wrongly from bank accounts. It said it tries to arrange voluntary arrears payments and “enforcement measures are only taken if parents continue not to pay”.

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